Consensio operates some of the most luxurious chalets in the French Alps, providing 5* holidays to discerning guests.
This is a diverse and extremely challenging ‘hands-on’ role assisting the Apartments Manager and Area Operations Manager in delivering 5* service experience. The main emphasis in this role is on customer service, the key objective being to deliver a world-class hospitality service and to create unique and memorable holiday experiences for every client.
Main Responsibilities:
- customer service delivery – incl. housekeeping of all bedrooms and bathrooms (laundry, cleanliness and presentation throughout the chalet) and central areas
- proactive communication with guests to ensure all queries are answered and any special requests are met at the earliest opportunity, can include shopping for guests, delivering products, booking restaurants and ski lessons
- general apartments maintenance – completing daily checks of property and reporting any damage or issues to the line manager
- maintaining general hygiene, health and safety standards
- maintaining and improving local supplier relations
- managing the apartment guests on managers day off
- assisting in covering the chauffeur duties when required
- assisting in the catered chalets when required
Requirements
All applicants must:
- Have an EU Passport or French Carte De Séjour
- Have a Full Driving Licence, held for 2 or more years
- Be aged over 21 – for vehicle insurance purposes
