Consensio operate some of the most luxurious chalets in the French Alps. Each chalet is run by a team of 4 or more staff who provide a 5* star service to guests from around the world.
This is a diverse and extremely challenging “hands on” role assisting the Chalet Manager in delivering 5* service experience. The main emphasis in this role is on customer service, the key objective being to deliver a world-class hospitality service and to create unique and memorable holiday experiences for every client.
Main Responsibilities
- Customer service delivery – incl. service of breakfast, afternoon tea and formal evening meal
- Housekeeping of all bedrooms and bathrooms (laundry, cleanliness and presentation throughout the chalet) and central areas
- Proactive communication with guests to ensure all queries are answered and any special requests are met at the earliest opportunity
- General chalet maintenance – reporting issues to the chalet manager
- Maintaining general hygiene, health and safety standards
- Maintaining and improving local supplier relations
- Managing the chalet on the chalet managers day off
- Assisting in covering the chauffeur duties when required
- Providing a daily cooked band continental breakfast and afternoon tea for chalet guests
- A passion for sustainability and environmental responsibility, supporting Consensio’s commitment to the environment
Requirements
We are looking for the following key personal qualities and attributes:
- highly professional with a 5-star service mentality
- positive and flexible attitude
- proactive, work well under pressure with great attention to detail
- team player is essential
- well presented at all times
All applicants must:
- Have an EU Passport or French Carte De Séjour
- Have a Full Driving Licence, held for 2 or more years
- Be aged over 21 – for vehicle insurance purposes.
