Hotel General Manager, 5* hotel, Inverness £48k

This luxury 5* hotel based in the heart of Inverness, offers an outstanding level of guest service ensuring the highest of service possible.

You as the Hotel General Manager, will be THE ULTIMATE PEOPLE PERSON - passionate, enthusiastic and above all, keen to help guests have the best guest experience.

Your main responsibilities will be

Assisting with check in and check out
Managing guest bookings for restaurant reservations and afternoon tea
Advising guests of tours, entertainment, restaurants and booking these for them
Managing the small team
Responsible for maintaining high standards and ensuring guests satisfaction is more than exceeded
Overseeing all financial areas including budget, P&L and forecasts
Hands on in all areas - this is not an office role

Working hours are 5/7 days on a rota

As an ideal candidate, you will be

An Assistant General Manager, Duty Manager or Hotel General Manager
A people person with an infectious personality and a natural love for customer service
Experienced with working in a small luxury hotel environment (4/5)
Able to lead, manage and motivate a small team
Extremely hands on in all areas at all times
Guest focused with exceptional communication skills and attention to detail
Flexible and willing with a positive, can do attitude

*Please note, accommodation is not included however the hotel may be able to offer temporary short term accommodation

So passionate about people and interested in the role? Then apply immediately or send your CV directly to (url removed)

*All candidates must be eligible to live and work in the UK at the time of application

INDLP

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Hotel General Manager