General Manager Retail

RetailJobs • Full Time • Stockport, Greater Manchester, Greater Manchester, United Kingdom • £46,000 - £62,000 / year • 2d ago

My client is a large retail brand with many of their stores also featuring a restaurant or coffee shop, where their customers can enjoy refreshments or meals in a relaxed and welcoming environment.

They are currently looking to recruit for a General Manager, for their store near Stockport. Their General Managers are the heart and soul of their stores and keep spirits high; you are able to stay focussed on delivering excellent standards and great products all whilst keeping an eye on your targets.

Responsibilities

Take full ownership of the store management, ensuring everything is in place to hit commercial targets with responsive management of budgets and cost controls
Overseeing the complete business operation, maximising profitable sales and growth while creating a unique customer focussed environment
Taking the lead in creating a great place to work for everyone on a day-to-day basis whilst thinking ahead to ensure your team have a development journey
Sparking your team's passion for delivering the best customer experience possible by creating a brilliant customer journey
Observing your team's service levels, identifying ways they can improve and finding the best way to suit that individual in coaching them to improve
Working closely with our central support teams, maintaining excellent communication, stock supply and response
Ensuring all compliance with health & safety regulations, whilst caring for employee and customer welfare at all times

The person my client is looking to recruit:

Retail management expertise with proven experience of leading multiple direct reports and their teams
Commercial awareness and understanding of budgets, profitability from driving retail sales and improved ways of working
Ability to identify training needs. You'll be effectively coaching and training all levels ensuring teams are delivering a first-class customer experience
Excellent communication skills. You'll ensure that successful initiatives and actions are shared across the business and that performance is monitored
Adaptability. You'll act quickly and enthusiastically to changing priority, workload and concepts
Positivity managing change. You'll lead the team through each season with care and motivation to deliver best
Can demonstrate our values at all times

What they can offer:

Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
Treat yourself with generous uncapped discount across our stores with 50% off in their restaurants, 25% off in store and 10% off in their food halls
Access to Wagestream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling servIce and discounted retail rewards with our employee wellbeing platform
Access to Academy - continue your development with our eLearning platform and development programmes
Thriving culture; the team are passionate, diverse and committed to making it work for our customers