National Account Executive – Legal Software Division (Hybrid Working)

ITjobs • Full Time • Birmingham, West Midlands (County), West Midlands (County), United Kingdom • £35,000 - £50,000 / year • 7m ago

Due to continuing expansion our client, an international technology company is actively seeking an experienced, dedicated, and ambitious National Account Executive to ensure client satisfaction, promote new services, nurture healthy and lasting relationships between the company and clients.

Reporting directly to the Sales Manager, responsibilities will include.

Manage a portfolio of new and existing clients and build strong and positive relationships with clients at various levels.
Update clients on issues such as new products, promotional campaigns, or joint marketing programs.
Provide detailed management information reports to clients as and when required.
Daily liaison with other members of the team to provide information and ensure that clients receive excellent customer service.
Carry out analysis and produce client reports on an as and when required basis.
Act as the key interface between the clients and all relevant internal departments.
Manage customer issues by using an internal support desk system to ensure the issues are resolved in a fast and professional manner.
To complete the company sales training program (in whatever form) given to you and adapt it for your personal use and stay up to date with new products and technology.

As a successful candidate you will have experience within an Account Management/Client focused role and a background in IT software would be desirable, display exceptional communication, interpersonal abilities, and organisational skills together with a corporate and professional approach to work at all times. You will demonstrate the ability to multitask effectively and prioritise a heavy workload to meet strict deadlines. A degree in business or IT related discipline could be beneficial but not essential.

This role is hybrid with 2 days a week in Warrington/London office.

This is an excellent opportunity to join a forward thinking, dynamic and cutting-edge company with a competitive remuneration package, bonus, car allowance and plenty of ongoing support for fantastic career progression.

Salary 35-50k plus commission plus car OTE £100k

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