We are recruiting for a Tele-sales and Admin Executive on behalf of our client.
- Job Role : Tele-sales Executive
- Location : Knutsford
- Package : £25,000 to £30,000
- Pharmaceuticals
- Key requirements are that you have Telesales, Admin experience
- The company are a key player in the Pharma industry.
What would be expected in the role?
Make outbound calls to existing customers to take and process orders in line with our current processes and delivery cut off times, with a high level of accuracy.
Answer inbound calls and process orders, deal with queries/complaints and pass on messages to colleagues. Check voicemails and communicate call backs with haste.
·Process Telesales orders in line with current delivery cut off times.
·Upsell and promote company portfolio via telesales
·Effectively handle complaints and liaise with customer service or line manager to resolve.
· Building and maintaining good customer and colleague relationships.
· To be flexible and accommodate varied working hours as required to ensure company needs are met.
·Ensure electronic ordering customers sales/profits are monitored and contacted daily.
·Provide Telesales Manager product/pricing feedback daily.
·Market and promote offers and promotions provided by the company and as an individual.
·Effectively manage your allocated customer base to maintain and develop sales/profit targets in line with company expectations.
·To undertake any reasonable tasks as requested by your line manager.
·Report under cost products to your colleagues and line manager.
· Always maintain customer call log and ensure 100% accuracy.
.Cover customer calls in the event of a colleagues absence.
Contact us now, we will come back to you within 24 hours of your application
