Graduate Customer Account Manager

GraduateJobs • Graduate • Coventry, West Midlands (County), West Midlands (County), United Kingdom • £26,000 - £30,000 / year • 9m ago

A fantastic opportunity for an Internal Account Manager to join a friendly, dynamic Sales team in Coventry. You will provide first-class customer service to our valued clients and sales support to the sales team, all within a fast-moving B2B environment. You will be required to demonstrate exceptional organisational skill paired with highly efficient and accurate administrative ability. You will be involved in all aspects of the business cycle and offer an all-round customer focused approach. Key Skills and Essential Experience: Essential requirements for the role:

2 years experience in a B2B Customer Service role
Competent user of Microsoft Office functions
Educated to A-Level Standard (or equivalent)
Demonstrate strong Mathematics and Numeracy The successful candidate will also have the following key skills:
Be outgoing, positive and have excellent communication skills, particularly on the telephone
Be a strong and accurate administrator
Be commercially minded
Be a flexible and supportive member of the team
Manage a healthy workload and maintain focus and organisation
Be able to understand and effectively follow company process and procedure
Have a track record of customer service success and a desire to improve the customer experience
Show a desire to learn about new and existing products

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