Security Officer Retail Support

RetailJobs • Full Time • Peterborough, Cambridgeshire, Cambridgeshire, United Kingdom • £11.72 / hour • 1m ago

Our client is a leading company in providing security solutions for various industry sectors throughout the UK. We have been asked to support the recruitment of a Security Officer for a retail site, Queensgate Shopping Centre, Peterborough.

The Role:

This Security role is highly focused on Customer Service as well as Security. You will be responsible for following all client, site and company policies and procedures to ensure the safety and security of the Centre.

The post is customer facing and front line and therefore requires the relevant license to fulfil the role.

Responsible for:

Regular patrols of the Centre and Car Parks
Emergencies and evacuations are managed effectively, acting as a point of contact for tenants and emergency services
Ensure that the daily occurrence book is completed with all incidents
Ensure all identified hazards, risks and or maintenance issues are immediately escalated to line management
Contractors arriving on site adhere fully to all requirements in line with H&S
Liaise with local police, residents, authorities and neighbouring businesses to ensure the most effective security measures are adopted
Provide an excellent level of customer service
Investigate and resolve customer complaints

Skills, knowledge and experience:

Must hold a valid SIA Door Supervisors Licence
Hold valid CCTV Public Space Surveillance Licence (an advantage)
Must be computer literate
Previous experience of dealing with authorities, clients and senior management
Able to work in a fast paced environment
Able to work a shifts of 12 hours

Apply Now

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