Our client is a global SaaS type company with a range of accountancy software products supplying the FinTech market.. They are now seeking an On-Boarding Support Specialist based at their impressive UK headquarters in central London. This is an 18 to 24 month contract initially, hybrid with 2 days a week in the office.
Responsibilities
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Providing support to their sales partners, with a critical focus on onboarding partner, strategy and training, including effective communication to customers and multiple internal stakeholders.
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Share understanding and expertise with partners of the relevant accounting principles
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Ability to build urgency in customers to activate and use their subscriptions.
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Effectively manage relationships with multiple external partners and internal sales teams.
Experience
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Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.
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Experience delivering software-based product onboarding or training.
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Accounting or bookkeeping Qualifications i.e ACCA , AAT, ICB
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Good communication skills
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Knowledge of accountancy firm environments would prove useful
Benefits
• Long contract
• Possible temp to perm
• Free breakfasts