Customer Success Manager – Graduate Considered

GraduateJobs • Graduate • London, London, United Kingdom • £30,000 - £32,000 / year • 2m ago

Customer Success Manager – Graduate Considered A brilliant opportunity for a Customer Success Manager to join a market leading disruptive software technology firm in London, UK. Offering excellent training, career progression and prospects, this is an ideal time to join this growing organisation and be guided by some of the brightest minds. You will be supporting a customer base, ensuring customers are able to use the product as designed and educating customers on use of the technology. Location: Central London– Hybrid – 3 days on site Salary: £30,000 - £32,000 + healthcare, pension etc. Requirements for Customer Success Manager:

A minimum of a 2.1 bachelors from an internationally renowned University in Law, History, Geography, Physics or similar
At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV).
Excellent customer-facing skills - you should have previously held a role where you have dealt with customers
A motivated self-starter with a problem-solving attitude
Ability to work with autonomy and as part of a team
Great communication skills with fluent spoken and written English Responsibilities for Customer Success Manager:
You will be the main point of contact, providing an excellent customer experience. You will be liaising with clients, sales team and technical teams
Execute seamless handovers between pre-sales and post-sales
Help clients get the most out of the software product, overseeing customer engagement and fostering client relationships
Solve client problems and resolve issues/queries quickly and help with user adoption
Act as a voice for the customer, providing insights to internal teams to enhance service delivery
Maximise customer renewals through user engagement What this offers
Working for an industry-leading software company who have a fantastic track record of successfully hiring and training graduates
Opportunity to move into a leadership role. You will be able to manage multiple teams across international offices
A good remuneration and benefits package Applications: If you would like to apply for this unique Customer Success Manager opportunity, we would love to hear from you. Please send an up-to-date CV via the relevant link. We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job-board, full details for contact are available on our website). Keywords: Customer Success Manager / Client Relationship Manager / Customer Experience Advocate / Client Success Specialist / Customer Satisfaction Director / Account Growth Manager / Client Support Coordinator / Customer Retention Specialist / Account Success Manager / Client Engagement Consultant / Customer Service Strategist / Graduate / Trainee / Entry-Level

RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role isn’t of interest, please visit our website to see out other opportunities. We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Related Jobs

Junior to Intermediate Support Engineer (Part-time)

PartTimeJobs • Full Time • London, London, United Kingdom • £200 / hour • 2d ago

2d ago

Apply

IT Manager- part-time home-based Microsoft 365 - SharePoint

PartTimeJobs • Full Time • City of London, London, City and County of the City of London, United Kingdom • £20,000 - £43,000 / year • 6d ago

6d ago

Apply

FX Graduate Sales Executive

GraduateJobs • Graduate • EC1M, Farringdon, Greater London, Greater London, United Kingdom • £30,000 - £60,000 / year • 1w ago

1w ago

Apply

Graduate Business Development Executive

GraduateJobs • Graduate • WC2E, Covent Garden, Greater London, Greater London, United Kingdom • £27,500 - £50,000 / year • 1w ago

1w ago

Apply

STEM Graduate Business Development Representative

GraduateJobs • Graduate • WC2E, Covent Garden, Greater London, Greater London, United Kingdom • £27,500 - £55,000 / year • 1w ago

1w ago

Apply

Graduate IT Sales

GraduateJobs • Graduate • London, City and County of the City of London, United Kingdom • £30,000 - £35,000 / year • 1w ago

1w ago

Apply

Product Specialist Graduate Level

GraduateJobs • Graduate • London, London, United Kingdom • £30,000 - £32,000 / year • 1w ago

1w ago

Apply

Graduate IT Support Engineer

GraduateJobs • Graduate • Dartford, Kent, United Kingdom • £24,000 - £26,000 / year • 2w ago

2w ago

Apply

Fullstack Software Developer (Payments Fintech)

ITjobs • Full Time • City of London, London, City and County of the City of London, United Kingdom • £500 - £550 / hour • 1m ago

1m ago

Apply

Software Engineer

ITjobs • Full Time • West London, London, United Kingdom • 1m ago

1m ago

Apply