Parthian Wandsworth is looking for an Operations Assistant to join the team.

Due to increased demand in the centre we are now looking for an ambitious Operations Assistant to join us as we continue to develop our existing team.

Main duties:

Assist with PPE and facility inspections through equipment logs and Papertrail.
Be responsible for appropriately disposing of PPE which is no-longer fit for use.
Assist with ensuring floorwalking and customer safety is of the highest standard.
Assist with the monitoring of the near miss database and action as and when required.
Assist with managing the health and safety of all persons in the facility.
Assist with management of external contractors.
Assist with reviewing and implementing company processes and procedures.
Assist with implementing facility improvements and updates.
Assist with maintenance of facilities, including repairs as needed.
Assist in the delivery of staff training, where necessary.
Assist with management and ordering of operational stock.
Monitor and maintain stock levels of essential centre operational equipment
Assist with any other operational procedures, as necessary.

Additional duties and opportunities:

Helping customers in a friendly and efficient manner
Working on reception and in the shop, taking bookings, phone calls and answering emails.
Selling services and products offered
Serving in our onsite Café
Progression along the instructor pathway, delivering a high standard of instructed sessions
Assisting with the core operational needs of the route setting and instructing teams
Acting as an active floorwalker and Duty Manager where necessary

What we are looking for…

Essential:

Knowledge and experience working with a range of climbing equipment
2 years climbing experience minimum, including indoor lead climbing at grade 6a
Experienced lead climbing
Weekend and evenings availability (contracts starting at 20h/week guaranteed)
Warm, energetic personalities
Excellent customer service

Desirable:

CWI/CWDI qualified
PPE inspection experience
Rope access/work at height experience
16hr First Aid

Parthian Climbing

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Operations Assistant at Parthian Climbing